Broken spring? Door stuck halfway? Opener dead? Our fully stocked trucks carry the parts for about 9 out of 10 St. Louis repairs, so most jobs are finished on the first visit — often the same day you call.
Takes 20 seconds. We’ll call you right back with a real price — no runaround.
From a snapped torsion spring in Kirkwood to a full door replacement in Wentzville — one crew, one number, every garage door problem.
Heard a bang like a gunshot from the garage? That’s a torsion spring. We replace springs in matched pairs with high-cycle steel rated for 25,000+ cycles — roughly double the builder-grade springs on most St. Louis homes.
Spring repair →Chain, belt, screw and wall-mount jackshaft openers. Sensor alignment, logic boards, gear kits, remote and keypad programming — or a quiet new LiftMaster with a smartphone app and battery backup.
Opener service →Insulated steel, carriage house, and full-view glass doors sized for St. Louis housing stock — including 8'x7' singles on older South County ranches and 16'x7' and 18'x8' doubles on newer St. Charles County builds.
New doors →Frayed, snapped or off-drum cables leave the door hanging crooked and dangerous. We replace cables in pairs, re-seat the drums and re-balance the door so the opener isn’t doing the lifting.
Cable repair →Grinding, rattling and that metal-on-metal screech usually means worn steel rollers or bent track. Nylon rollers with sealed bearings cut the noise dramatically — a favorite fix for attached garages under a bedroom.
Rollers & track →Backed into it? Cable jumped the drum? Don’t run the opener — that’s how a $200 fix becomes a $1,800 door. We re-set the door, straighten track and check every roller and hinge before we leave.
Off-track repair →One dented section doesn’t always mean a whole new door. If the model is still in production we’ll match and swap the panel; if it isn’t, we’ll tell you honestly and price both options.
Panel replacement →Our 25-point tune-up balances the door, lubricates the spring and bearings, tightens hardware and tests the auto-reverse safety. St. Louis freeze-thaw cycles are brutal on hardware — annual service pays for itself.
Tune-up →Car trapped, door stuck open overnight, storm damage after a Missouri thunderstorm? We take emergency calls around the clock and will get your home secured, even if the full repair waits until morning.
Emergency service →We priced this business the way we’d want to be treated in our own driveway.
The same repair costs the same in Ladue as it does in Florissant. We run one flat-rate price book across the whole metro — no premium for an affluent ZIP code, no discount bait for a poor one.
If a $190 spring set solves it, that’s what we recommend — not a $2,400 door. Our technicians are not paid on commission, so nobody has a reason to talk you into a replacement you don’t need.
Every technician who pulls into your driveway is background-checked, insured, uniformed and driving a marked True Lift truck. You’ll never get a stranger in an unmarked van we found on a lead app an hour ago.
Most companies say “industry-leading warranty” and put nothing in writing. We hand you the term in writing on the invoice — parts and labor, both — before you pay a dime.
A real person in St. Louis answers — not an out-of-state call center. Tell us what the door is doing and we’ll book the next open window.
We text you when the tech is en route with his name and photo. No blocking off your entire afternoon.
The tech inspects the full system, shows you the failed part, and gives you up to three written options — good, better, best.
You approve, he fixes it from the parts on the truck, then re-balances and safety-tests the door before he leaves.
Mention the offer when you book — coupons can’t be applied after the work is finished.
We also offer 10% off (up to $75) for seniors, active military, veterans, teachers and first responders.
“Spring snapped at 7am with my car locked inside. Called at 7:20, tech was in the driveway before 10 and had it done in under an hour. Quoted the price before he touched anything.”
Jennifer M.Webster Groves, MO“Two other companies told me I needed a whole new door for one cracked panel. True Lift matched the section and saved me about $1,600. That’s the whole reason I’m writing this.”
Dave R.St. Charles, MO“Our 1958 ranch in Affton had the original hardware. New rollers, new springs, tuned the whole thing — you literally cannot hear it from the bedroom above the garage now.”
Marcus T.Affton, MOBased in St. Louis and covering the metro on both sides of the river — St. Louis City, St. Louis County, St. Charles County, Jefferson County and the Metro East.
Garage door parts are rated in cycles, not years — and the manufacturer’s estimate assumes a mild, stable climate. St. Louis is not that. The metro sits in a humid continental zone where a 12°F January morning and a 98°F July afternoon are both routine, and where the temperature can swing 40 degrees inside a single week. That constant expansion and contraction works steel hardware loose, dries out the rubber bottom seal, and puts fatigue on torsion springs that a garage in San Diego never sees.
Add the humidity. Summer dew points here regularly sit in the seventies, and an unconditioned attached garage traps that moisture against every uncoated steel surface in the system — hinge pins, roller stems, spring coils, track. That’s why the single most common thing we find on a St. Louis service call isn’t a dramatic failure at all. It’s ten years of untreated hardware quietly seizing up until something finally lets go.
Older housing stock — South City, Affton, Lemay, Overland, Ferguson, Maplewood. A lot of these garages are detached, unheated, and were built for a single 8'x7' door. Many still run the original extension springs along the horizontal tracks. Those systems work, but they need safety cables — the containment cable that keeps a snapped spring from flying across the garage. If you have extension springs and no safety cables, that’s the first thing we’ll point out.
Mid-century ranches and split-levels — Kirkwood, Webster Groves, Crestwood, Oakville, Florissant, Bridgeton. Attached garages, often with living space directly above. These are the homes where noise complaints drive the call. Steel rollers with exposed bearings are usually the culprit, and swapping to 13-ball nylon rollers plus a proper lubrication is a genuinely dramatic difference.
Newer construction — St. Charles County, Wentzville, Lake St. Louis, Cottleville, O'Fallon, Wildwood. Big 16'x7' and 18'x8' doubles, and almost always builder-grade 10,000-cycle springs. If you open and close the door four times a day, 10,000 cycles is roughly seven years. That’s why so many houses in these subdivisions all seem to break springs the same year — they were all built the same year.
Historic districts — Lafayette Square, Soulard, Compton Heights, Old Town St. Charles, Webster Park. If your property sits in a local historic district, exterior changes visible from the street may need review before a new door goes up, and many subdivisions have an HOA architectural committee on top of that. We’ll help you pick a carriage-house style that clears review the first time instead of getting a letter after installation.
Missouri averages a real severe-weather season, and the garage door is the largest single opening in most houses. When wind gets inside a compromised garage, the pressure has to go somewhere — usually up, through the roof. If your door has taken hail, if a panel is buckled, or if the door was hit and now runs rough, get it looked at rather than running it and hoping. We document damage with photos in a format insurance adjusters actually accept.
An annual tune-up runs less than a single after-hours emergency call. It also catches the failures that cascade: a worn cable that’s fraying at the drum will eventually snap, and a snapped cable pulls the door off track, and an off-track door bends the track and cracks a panel. One inexpensive part, caught early, is the difference between a service call and a door replacement.
For most of St. Louis City and County we can usually be there the same day, and often within a few hours for a broken spring or a car trapped in the garage. St. Charles and Jefferson County are typically same day or next morning. We book in two-hour arrival windows and text you when the technician is on the way.
Most St. Louis-area torsion spring jobs land in the $220–$450 range installed, depending on whether it’s a single or double door, the spring cycle rating you choose, and whether the cables and bearings need replacing at the same time. We always replace springs in matched pairs — if one broke, the other is the same age and is next. You’ll get the exact number in writing before we start. See our pricing page for the full range.
That’s almost always a broken torsion spring. The opener is only designed to guide a door that the springs are counterbalancing — it can’t lift 150+ pounds of dead weight on its own. Stop using the opener; forcing it will strip the gear or bend the top section. Don’t try to lift the door by hand either.
You can, but we don’t recommend it and here’s the honest reason: both springs were installed the same day and have run the same number of cycles. Replacing one means you’ll almost certainly pay a second service call within a year. Doing the pair while the tech is already there costs far less than two visits.
It depends entirely on your municipality — the St. Louis metro has more than 80 separate municipal governments, and the rules genuinely differ from one to the next. Some require a permit for a door replacement, some only for structural changes to the opening, and some require the contractor to be registered with the city or county. We handle permitting where it applies and we’ll tell you upfront if your address needs one.
Yes — we carry general liability and workers’ compensation coverage, and we’re registered in the jurisdictions we work in. Ask and we’ll email you the certificate before the appointment. Never let anyone work on a torsion spring system without it; the stored energy in a wound spring is genuinely dangerous.
There’s a diagnostic fee for a service call, and it’s waived entirely when you go ahead with the repair. Estimates on a new garage door are always free with no fee at all.
An insulated steel door typically gives 20–30 years here if the hardware is maintained. Springs are the wear item — builder-grade springs last roughly 7 years at four cycles a day, and high-cycle springs about double that. Openers usually run 10–15 years, though the safety sensors and remotes often need attention long before the motor does.
Real people answer the phone seven days a week. Tell us what the door is doing and we’ll tell you what it costs — before we drive out.
