We’re a new company. Rather than paste a star rating we haven’t earned yet, here’s exactly how we handle feedback, where to find our real reviews as they come in, and how to leave one after we’ve worked on your door.
Because we haven’t earned one yet, and inventing it would be the fastest way to tell you exactly what kind of company we are.
Fabricated reviews are endemic in home services. So is the subtler version: review markup on a website claiming a 4.9 average from 300 reviews that don’t exist on any platform you can independently check. Search engines treat that as a policy violation, and honestly, so should you. If a contractor’s website shows a rating you can’t verify on Google, take five seconds to go look.
So this page will stay honest as it fills up. Every review published here will be a real one, from a real St. Louis-area customer, copied from a public profile you can go read yourself. Until then, judge us on the things you can verify right now: we publish what this work typically costs, our structure is explained, our technicians are background-checked, and our warranty term is printed on the invoice before you pay.
The cards below are structural placeholders showing how real reviews will appear. Nothing here is a verified customer review yet.
“Placeholder. This card shows where a verbatim Google review will appear once we have one. Real review text will be pasted here without edits, alongside the reviewer’s first name, last initial and city.”
Reviewer nameCity, MO — placeholder“Placeholder. Reviews shown on this page will always be copied word for word from a public profile, so you can go read the original yourself instead of taking our word for it.”
Reviewer nameCity, MO — placeholder“Placeholder. We will publish critical reviews here too, with our response underneath, rather than curating the page down to five stars only.”
Reviewer nameCity, MO — placeholder“Placeholder. If you have used our service and want your feedback featured here, leave it on our Google Business Profile and we will ask before quoting it.”
Reviewer nameCity, MO — placeholder“Placeholder. Nothing on this page carries Review or AggregateRating structured data until the reviews behind it are real and publicly verifiable.”
Reviewer nameCity, MO — placeholder“Placeholder. Delete these cards rather than dress them up. An honest empty section is better for both trust and search than an invented testimonial.”
Reviewer nameCity, MO — placeholderGood or bad — we’d genuinely rather have the real version.
The one that matters most for a local business, and the one prospective customers actually check. It takes about a minute and you can do it from your phone.
Write a Google review →If Facebook is where you spend your time, a recommendation there helps neighbors in your own feed find a garage door company they can call.
Recommend us on Facebook →If something went wrong, we want to fix it before it becomes a story you tell. Call the office and ask for the owner, or email us directly — we answer every message.
service@trueliftgaragedoors.com →A few commitments, written down so you can hold us to them.
Call (314) 885-9565 and say you have a problem with a completed job. That call goes to the owner, not into a queue. If a part we installed failed inside the warranty term printed on your invoice, we come back and make it right at no charge — that’s the whole point of putting the term in writing. Warranty details are summarized in our terms of service.
And if we simply weren’t the right company for your job, tell us that too. We’d rather learn it from you than from a one-star review six weeks later.
Some free advice that applies to us as much as anyone else. Read the three-star reviews, not the five-star ones — that’s where the useful detail lives. Check whether reviews arrive steadily over time or in suspicious clusters. See whether the owner responds, and how. Watch for reviews that name a specific technician, a specific street and a specific part; those are hard to fake. And be skeptical of any website showing a rating that doesn’t match what’s on the company’s actual Google profile.
In the meantime, the verifiable things are all on this site: published cost ranges for this work, an explanation of how we’re structured and paid, a full FAQ that answers questions rather than deflecting them, and a phone number answered by a person in St. Louis seven days a week.
Flat-rate price in writing before we start, background-checked technicians, two-hour arrival windows and a warranty printed on the invoice. Then tell everyone how it went.
